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Frequently Asked Questions
What is the Summit Guarantee?
What are the prices of your seminars?
How can I register for a seminar?
How can I pay for a seminar?
How late can I register for a seminar?
How should I expect to receive my confirmation?
What if I need a receipt for reimbursement?
What if I can't attend and want to send someone in my place?
What are the seminar hours?
Do I need to bring anything to the seminar?
What can I expect to receive at the seminar?
Is lunch or parking provided?
What should I wear?
What if I need special accommodations?
What if there's an emergency and I need to leave early?
What is your cancellation policy?
How will you notify me if a seminar is cancelled?
How can I get a copy of your W-9?
What is the Summit Guarantee?
Summit Professional Education is a national leader in high-quality educational products and services for today’s professional. Our seminars and training programs are designed to help professionals achieve improved performance and results in all areas. Our faculty is the “best of the best” in their fields of expertise and provides programs that can really make a difference to participants. If for any reason you are not satisfied with the program, simply notify the registration desk of your intent to withdraw from the program prior to the first morning break, turn in your seminar materials and receive a 100% refund or credit on a future program.
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What are the prices of your seminars?
We have standard pricing that applies to the majority of our seminar locations.
Early Discount Price
$169/single, $149/ea (2-4), $129/ea (5+)
Regular Price
$189/single, $169/ea (2-4), $149/ea (5+)
Early discount registrations MUST be received 14 days prior to seminar date. Group registrations and payment must be received together and pricing is subject to change due to the location, so it is recommended to the get the most up-to-date pricing from our Registration Department via email or call (800) 433-9570.
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How can I register for a seminar?
You can register on-line, by phone at (800) 433-9570 or (615) 376-8828, by fax at (615) 376-8233, or by mailing all required registration information and payment to:
Summit Professional Education
Registration Department
PO Box 908
Franklin, TN 37065
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How can I pay for a seminar?
You can pay by Credit Card (American Express, Discover, Visa, MasterCard), Check (please mail check along with the registration form) or Purchase Order (please mail a copy of the Purchase Order with the registration form. Please note, a registration form must have a Purchase Order number on it or else it will not be entered in our system.) Cash cannot be accepted as payment for any Summit Professional Education seminar or home study product.
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How late can I register for a seminar?
A. Registrations are accepted up until the beginning of the seminar. Attendees registering the day of a seminar will be required to complete a Walk-in Registration and Certificate Request Form obtained from the registration desk and provide an approved method of payment.
* Please note - we do not recommend this form of registration as we cannot guarantee availability of seminar materials or open seats.
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How should I expect to receive my confirmation?
As soon as your registration is processed, an email will be sent to your inbox alerting you of the seminar you registered for, the amount due (for Purchase Orders), a confirmation number, and the time and date of the seminar.
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What if I need a receipt for reimbursement?
Not a problem! Simply call us at (800) 433-9570 or e-mail our Customer Service Department.
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What if I can't attend and want to send someone in my place?
Substitutions may be made at any time, up until the actual start time of the seminar. Please submit your substitution request in writing either via mail or fax and we will process the substitution for you. If you would like to process the substitution the morning of the seminar, please supply the substitute with the original registration confirmation number to expedite the process.
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What are the seminar hours?
Check-in and registration begins at 7:30 a.m. with a continental breakfast available. The seminar begins promptly at 8:00 a.m. and concludes at 3:30 p.m. Lunch is on your own from 11:30 a.m. to 12:30 p.m. Your instructor will break for 15 minutes in the morning and afternoon at appropriate times.
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Do I need to bring anything to the seminar?
Please check your seminar brochure or confirmation to verify if specific items are required to bring to the seminar. In order to expedite the check-in and registration process the morning of the seminar, please bring a copy of your confirmation letter or reference number. We also recommend that you bring a light sweater or a light jacket as we cannot control the temperature of the room to accommodate everyone in attendance.
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What can I expect to receive at the seminar?
You will receive a seminar manual that accompanies the information presented. You will also receive Continuing Education Credit at our seminars. Summit Professional Education has been approved as a continuing education provider by many national and state licensing boards (e.g. ASHA, AOTA, BOC) and professional licensing boards (e.g. most physical therapy boards). Click here for a list of our CE approvals by both profession and state. Summit has been approved by many state boards of education as a professional development provider. However, most states require these decisions to be made at the local district level by professional development coordinators. If your profession is not listed you can often submit your Certificate of Completion along with the seminar brochure to your licensing board for continuing education credit. If your professional association is not listed at either the national or state level, and if you know that your board or association requires pre-approval of CE providers, please send us an email with relevant information (e.g. the organization’s name, the seminar you’re interested in, the state you’re in, and your profession) and we will gladly pursue the process to gain approval if at all possible. Finally, certificates will be available at the end of the day. Those who have registered at least fourteen (14) calendar days in advance will receive their completion certificate at the end of the day. Those who register inside of (14) calendar days will need to fill out a certificate request form. All certificate requests will be processed within two to four weeks after the completion of the seminar. Registrations fees must be paid in full in order to receive a Certificate of Completion.
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Is lunch or parking provided?
Lunch is from approximately 11:30 a.m. – 12:30 p.m and attendees are responsible for their own lunch. However, we do try to book exclusively with locations which have restaurants on-site or several nearby. You may call the event location directly if you have questions about their on-site restaurant or restaurants within the vicinity. Summit Professional Education does not validate or pay for parking at any seminar.
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What should I wear?
Please check your seminar brochure or confirmation to verify if specific clothing is required, however it is completely up to you. We recommend loose-fitting clothing for those seminars that will have a lab exercise. We also recommend that you bring a light sweater or a light jacket as we cannot control the temperature of the room to accommodate everyone in attendance.
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What if I need special accommodations?
Accommodations will be made in accordance with the Americans with Disabilities Act (ADA). If you require specific accommodations due to a disability, please email our Events Department at least fourteen (14) calendar days before the seminar date so that appropriate arrangements may be made. Please note, if a request is made within the fourteen day deadline we will attempt to accommodate the request but it is not guaranteed.
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What if there's an emergency and I need to leave early?
By all means, leave. Unfortunately, you will not receive your CE credits or a refund. If you are late or you are unable to complete your seminar for any reason we cannot issue partial credit. If you foresee ahead of time that you will not be in attendance all day, please send written notification of your cancellation and reason for leaving.
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What is your cancellation policy?
Requests for cancellation must be received seven or more business days before the seminar in order to receive a refund less a $10.00 administrative charge per attendee. If the cancellation falls within seven business days, refunds will not be granted for any reason. A credit voucher to be used towards a future Summit seminar, less a $20.00 administrative charge per attendee will be issued. If we must cancel for any reason, our liability is limited to the cost of tuition. All cancellations must be submitted in writing by fax or mail. Failure to notify us of cancellation prior to the seminar will result in the forfeiture of registration fees.
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Will you cancel a seminar due to inclement weather?
If weather prevents our instructor from making it to the hotel, or if the hotel itself is forced to close, a message will be posted on our toll-free number announcing the cancellation. In general, those are the only two circumstances for which inclement weather will force a cancellation.
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How will you notify me if a seminar is cancelled?
In the unlikely event that a seminar agenda is changed in any way, we will notify you using the contact information you submitted while registering. As such, it is important that you read your confirmation notice to verify that we have your information correct. You will be notified of any changes pertaining to the seminar, including but not limited to, change of date, location, instructor, or in the unlikely event that the seminar is cancelled for any reason.
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How can I get a copy of your W-9?
We have a copy of it available for download here. You can also email a request or call us at (800) 433-9570 if you need it faxed to you.
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